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Privacy Policy

1. Introduction
Welcome to Lewis Brothers Heating and Cooling. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

  • Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to provide when you sign up for an account, subscribe to our newsletter, or contact us through the Site.

  • Usage Data: We collect information about your interactions with our Site, including your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us understand how our Site is used and improve our services.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information
We may use the information we collect in the following ways:

  • To provide, operate, and maintain our Site.

  • To improve, personalize, and expand our Site.

  • To understand and analyze how you use our Site.

  • To communicate with you, including sending updates, newsletters, and promotional materials.

  • To respond to your comments, questions, and support requests.

  • To protect against fraudulent or unauthorized activities.

4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting business, or providing services to you, such as payment processors or email service providers.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

  • Access and Correction: You may request access to or correction of your personal information by contacting us.

  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

  • Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our Site.

7. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
 
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


 

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